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Inhaltsbereich: Institut für Arbeitsmarkt- und Berufsforschung

Frontline delivery of welfare-to-work policies in Europe


"Welfare-to-work or activation policies refer to programmes aimed at promoting the employability, labour-market and social participation of benefit recipients of working age. Frontline workers delivering these policies are conceived of as policy implementers, as policy makers, and as actors mediating politics in an arena where conflicting interests are at stake. Frontline work plays a crucial role in determining what welfare-to-work practically means and how it affects the lives of the people it targets. Yet few books have deliberatively focused on comparing what happens when frontline workers, some of whom are professional social workers, meet clients.
Pioneering the provision of scholarly reflections on both theoretical and policy relevance of studying frontline practices of delivering activation, internationally renowned researchers present the first comparative analysis of how activation policies are actually delivered by frontline staff in selected EU countries and in the United States. In trying to understand and interpret frontline practices in activation, each contribution provides insights into what 'activation in practice' looks like, what services are provided and how they are enacted. This involves examining processes of client selection, monitoring, sanctioning and motivating, as well as the role of external service providers. (Text excerpt, IAB-Doku) ((en))
Table of Contents:
1. Dorte Caswell, Peter Kupka, Flemming Larsen and Rik van Berkel: The Frontline Delivery of Welfare-to-Work in Context
2. Rik van Berkel: State of the Art in Frontline Studies of Welfare-to-Work: A Literature Review
3. Evelyn Z. Brodkin: Street-Level Organizations and US Workfare: Insights for Policy and Theory
4. Roy Sainsbury: Activation in the UK: The Front line and the 'Black Box' of Employment Service Provision
5. Lynda Lavitry: Back-to-Work Services in France and the Flexibility Edict
6. Peter Kupka and Christopher Osiander: Activation 'Made in Germany' - Welfare-to-Work services under 'Social Code II'
7. Urban Nothdurfter: On the Frontline of Public Employment Services in Austria and Italy: Which Professionalism for which Practices?
8. Tomasz Kazmierczak and Marek Rymsza: Activation Work within the Social Welfare System. The Case of Poland
9. Rik van Berkel: The Street-Level Activation of the Unemployed Remote and Very Remote from the Labour Market. The Dutch Case
10. Dorte Caswell and Flemming Larsen: Frontline Work in the delivery of Danish Activation Policies - and How Governance, Organizational and Occupational Contexts Shape This
11. Dorte Caswell, Flemming Larsen, Rik van Berkel and Peter Kupka: Conclusions and Topics for Future Research"

Autorin / Autor

  • Berkel, Rik van
  • Caswell, Dorte
  • Kupka, Peter
  • Larsen, Flemming

Bibliografische Daten

Berkel, Rik van (Hrsg.); Caswell, Dorte (Hrsg.); Kupka, Peter (Hrsg.); Larsen, Flemming (Hrsg.) (2017): Frontline delivery of welfare-to-work policies in Europe * activating the unemployed. (Routledge studies in governance and public policy), London: Routledge, 208 S.