Institut für Arbeitsmarkt- und Berufsforschung

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Inhaltsbereich: Institut für Arbeitsmarkt- und Berufsforschung

Zur Arbeitsförderung und Beratungsqualität in den Jobcentern



"During the public hearing of the Committee for Labour and Social Affairs of the Deutscher Bundestag on May 4, 2020, the Institute for Employment Research (IAB) issued a comment on the proposal 'Improving Employment Promotion and Service Quality in Job Centres' by representatives Beate Müller-Gemmeke, Sven Lehmann, Dr. Wolfgang Strengmann-Kuhn, further representatives and the parliamentary group BÜNDNIS 90/DIE GRÜNEN. The IAB comments on 11 out of 13 topics of the list of questions and discusses the following demands:
Abolition of sanctions and voluntariness as starting point for support measures under the Social Code II
- Abolition of the primacy of job placement over any other measures of employment promotion
- Legal entitlement to participate in qualification schemes for job seekers under Social Code II, further training benefit for unemployed people under Social Code II that is higher than the unemployment benefit II (UB II) and financial support for the complete duration of further training with a vocational degree
- Abolition of integration agreements (Eingliederungsvereinbarungen) in their present form
Loosening of rules regarding acceptable jobs for recipients of UB II.
- More discretion for job centres regarding budget and services.
- Stronger focus of counselling on individual needs (regarding customers with health conditions and schemes for participation in employment (Leistungen zur Teilhabe am Arbeitsleben) in the course of vocational rehabilitation.
- Reshaping of the procurement process for labour market schemes
- Adequate staffing for case work in job centres
- mproving transparency and traceability of all processes in job centres
- Strengthening of regional cooperation of job centres." (Author's abstract, IAB-Doku) ((en))

Further information


Bibliographical information

Bruckmeier, Kerstin; Globisch, Claudia; Gottwald, Markus; Hirseland, Andreas; Hohmeyer, Katrin; Kruppe, Thomas; Kupka, Peter; Lietzmann, Torsten; Ramos Lobato, Philipp; Rauch, Angela; Reims, Nancy; Schreyer, Franziska; Senghaas, Monika; Unger, Stefanie; Wolff, Joachim (2020): Employment Promotion and Service Quality in Job Centres. Statement of the Institute for Employment Research (IAB) for the Public Hearing of the Deutscher Bundestag Committee for Labour and Social Affairs, May 4, 2020. (IAB-Stellungnahme, 06/2020), Nürnberg, 29 p.