Institut für Arbeitsmarkt- und Berufsforschung

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Zertifikat "audit berufundfamilie"

Inhaltsbereich: Institut für Arbeitsmarkt- und Berufsforschung

Personal-Service-Agenturen: Stillgelegt



The personnel service agencies (PSA) set up in 2003 were intended to create better chances for the unemployed by helping them find regular employment outside the sphere of temporary work. The paper offers an overview of current evaluation results on the effectivity of this labour market policy instrument. The results show that the PSAs were not able to fulfil the high expectations. An analysis of implementation indicated that the employment agencies had weak points in implementing the support instrument, both as regards the configuration of the contracts/remuneration and the choice of operators. For instance, the large majority of PSAs were run by commercial temporary work agencies and these achieved a clearly lower integration quota than the PSAs run by non-profit-making educational institutions. As a result, the use of the instrument itself as well as the expenditures spent on it dropped strongly. (IAB)


Bibliographical information

Bernhard, Sarah (2008): Personnel service agencies: Closed down. In: IAB-Forum, No. 1, pp. 66-69.