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Arbeitszufriedenheit

Zufriedene Mitarbeiterinnen und Mitarbeiter sind produktiver, seltener krank und verursachen geringere Sozialkosten. Arbeitszufriedenheit hat aber nicht nur Vorteile für Betriebe. Das Wohlbefinden am Arbeitsplatz ist auch ein wichtiger Indikator für die Qualität der Arbeit selbst. Doch was ist überhaupt Arbeitszufriedenheit? Wie wird sie gemessen? Welche Faktoren und Prozesse fördern, welche schränken sie ein?

Das Thema Arbeitszufriedenheit steht seit Jahrzehnten im Mittelpunkt kritischer wissenschaftlicher Auseinandersetzungen. Die Infoplattform gibt einen Überblick über aktuelle Arbeiten und ausgewählte ältere Publikationen zu theoretischen Ansätzen und empirischen Resultaten der Arbeitszufriedenheitsforschung.

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  • Literaturhinweis

    Ungrateful slaves? An examination of job quality and job satisfaction for male part-time workers in the UK (2020)

    Warren, Tracey ; Lyonette, Clare ;

    Zitatform

    Warren, Tracey & Clare Lyonette (2020): Ungrateful slaves? An examination of job quality and job satisfaction for male part-time workers in the UK. In: The British journal of sociology, Jg. 71, H. 2, S. 382-402. DOI:10.1111/1468-4446.12741

    Abstract

    "Research on part-time work has concentrated over many decades on the experiences of women but male part-time employment is growing in the UK. This article addresses two sizable gaps in knowledge concerning male part-timers: are men's part-time jobs of lower quality than men's full-time jobs? Are male part-timers more or less job-satisfied compared to their full-time peers? A fundamental part of both interrogations is whether men's part-time employment varies by occupational class. The article is motivated by the large body of work on female part-timers. Its theoretical framework is rooted in one of the most controversial discussions in the sociology of women workers: the “grateful slave” debate that emerged in the 1990s when researchers sought to explain why so many women expressed job satisfaction with low-quality part-time jobs. Innovatively, this article draws upon those contentious ideas to provide new insights into male, rather than female, part-time employment. Based upon analysis of a large quantitative data set, the results provide clear evidence of low-quality male part-time employment in the UK, when compared with men's full-time jobs. Men working part-time also express deteriorating satisfaction with jobs overall and in several specific dimensions of their jobs. Male part-timers in lower occupational class positions retain a clear “lead” both in bad job quality and low satisfaction. The article asks whether decreasingly satisfied male part-time workers should be termed “ungrateful slaves?” It unpacks the “grateful slave” metaphor and, after doing so, rejects its value for the ongoing analysis of part-time jobs in the formal labor market." (Author's abstract, IAB-Doku, Published by arrangement with John Wiley & Sons) ((en))

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  • Literaturhinweis

    How's life? 2020: measuring well-being (2020)

    Zitatform

    OECD (2020): How's life? 2020. Measuring well-being. (How's life? 05), Paris, 244 S. DOI:10.1787/9870c393-en

    Weiterführende Informationen

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  • Literaturhinweis

    On the merit of equal pay: Performance manipulation and incentive setting (2019)

    Corgnet, Brice ; Sutan, Angela; Martin, Ludivine ; Ndodjang, Peguy;

    Zitatform

    Corgnet, Brice, Ludivine Martin, Peguy Ndodjang & Angela Sutan (2019): On the merit of equal pay: Performance manipulation and incentive setting. In: European Economic Review, Jg. 113, H. April, S. 23-45. DOI:10.1016/j.euroecorev.2018.12.006

    Abstract

    "Work performance is often difficult to assess thus leaving room for manipulation of commonly-used metrics. We created a laboratory workplace in which we can precisely assess both work performance along with manipulation activities. Using two independent experiments we show that, whenever pay for performance is used, manipulation is pervasive leading to both a waste of organizational resources and a weakening of incentives. By contrast, paying organizational members equally effectively deters manipulation attempts leading to higher organizational production." (Author's abstract, © 2019 Elsevier) ((en))

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  • Literaturhinweis

    Discretionary bonuses and turnover (2019)

    Ekinci, Emre;

    Zitatform

    Ekinci, Emre (2019): Discretionary bonuses and turnover. In: Labour economics, Jg. 60, H. October, S. 30-49. DOI:10.1016/j.labeco.2019.05.003

    Abstract

    "This paper develops a signaling model to investigate the effects of discretionary bonuses and wage increases on turnover. When the worker's output is not contractible and the firm privately learns about the match quality between the firm and the worker, bonus payments and wage increases can convey the firm's private information to the worker. If the firm credibly communicates favorable information about the match quality to a worker, the worker develops higher expectations concerning her career outcomes at the firm (such as future wage increases and promotions) and, consequently, becomes less likely to separate. The analysis demonstrates that although a wage increase and a bonus reflect the same information regarding the match quality, each serves a distinctly different role in terms of the worker's turnover decision. Specifically, the firm pays bonuses to signal a good match while using wages to respond to competing offers the worker receives. The model yields testable predictions that concern how bonuses are related to wage increases and promotions and how bonuses and wage increases are related to turnover. The empirical analysis based on the data constructed from the personnel records of a large firm in the financial services industry provides support for the model's implications." (Author's abstract, © 2019 Elsevier) ((en))

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  • Literaturhinweis

    Works councils, training and employee satisfaction (2018)

    Bellmann, Lutz ; Leber, Ute; Hübler, Olaf;

    Zitatform

    Bellmann, Lutz, Olaf Hübler & Ute Leber (2018): Works councils, training and employee satisfaction. (IZA discussion paper 11871), Bonn, 29 S.

    Abstract

    "This paper investigates the role of works councils in job satisfaction. Using the recently developed Linked Personnel Panel, we consider both the direct and indirect impact via further training. Basic estimates on an individual level do not reveal clearly direct effects, but on an establishment level, the existence of a works council increases the average job satisfaction in a company. In more extended approaches, we also find a positive, weakly significant link on an individual level accompanied by positive training with regard to job satisfaction if we control for personal characteristics, working conditions, firm size, collegiality variables and industry dummies. Firms with industry-wide bargaining agreements drive this result. The effects are stronger if the firm carries the training costs and if the share of trained workers within the firm measures training. The direct impact of works councils remains positive but becomes insignificant if Lewbel's instrumental variables estimator is applied." (Author's abstract, IAB-Doku) ((en))

    Beteiligte aus dem IAB

    Bellmann, Lutz ; Leber, Ute;
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  • Literaturhinweis

    The impact of minimum wages on well-being: evidence from a quasi- experiment in Germany (2018)

    Gülal, Filiz; Ayaita, Adam ;

    Zitatform

    Gülal, Filiz & Adam Ayaita (2018): The impact of minimum wages on well-being. Evidence from a quasi- experiment in Germany. (SOEPpapers on multidisciplinary panel data research at DIW Berlin 969), Berlin, 45 S.

    Abstract

    "To analyze well-being effects of minimum wages, the introduction of a minimum wage in Germany in 2015 is used as a quasi-experiment. Based on the representative SOEP data, a difference-in-differences design compares the development of life, job, and pay satisfaction between those who are affected by the reform according to their pre-intervention wages and those who already have marginally higher wages so that they are not directly affected. The results show that the minimum wage has significantly positive effects on all considered dimensions of well-being, on average, with an increase in life satisfaction by 0.10 standard deviations (0.15 points on a ten-point Likert scale). Positive effects last at least until one year after the reform. Life satisfaction tends to increase particularly in the region that is overall economically less developed (East Germany). The results hold if those who are not employed anymore after the reform are included in the analysis." (Author's abstract, IAB-Doku) ((en))

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  • Literaturhinweis

    Paying for what kind of performance?: performance pay and multitasking in mission-oriented jobs (2018)

    Jones, Daniel; Vlassopoulos, Michael; Tonin, Mirco;

    Zitatform

    Jones, Daniel, Mirco Tonin & Michael Vlassopoulos (2018): Paying for what kind of performance? Performance pay and multitasking in mission-oriented jobs. (CESifo working paper 7156), München, 40 S.

    Abstract

    "How does pay-for-performance (P4P) impact productivity, multitasking, and the composition of workers in mission-oriented jobs? These are central issues in sectors like education or healthcare. We conduct a laboratory experiment, manipulating compensation and mission, to answer these questions. We find that P4P has positive effects on productivity on the incentivized dimension of effort and negative effects on the non-incentivized dimension for workers in nonmission- oriented treatments. In mission-oriented treatments, P4P generates minimal change on either dimension. Participants in the non-mission sector - but not in the mission-oriented treatments - sort on ability, with lower ability workers opting out of the P4P scheme." (Author's abstract, IAB-Doku) ((en))

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  • Literaturhinweis

    Compensation and incentives in the workplace (2018)

    Lazear, Edward P.;

    Zitatform

    Lazear, Edward P. (2018): Compensation and incentives in the workplace. In: The Journal of Economic Perspectives, Jg. 32, H. 3, S. 195-214. DOI:10.1257/jep.32.3.195

    Abstract

    "Labor is supplied because most of us must work to live. Indeed, it is called 'work' in part because without compensation, the overwhelming majority of workers would not otherwise perform the tasks. The theme of this essay is that incentives affect behavior and that economics as a science has made good progress in specifying how compensation and its form influences worker effort. This is a broad topic, and the purpose here is not a comprehensive literature review on each of many topics. Instead, a sample of some of the most applicable papers are discussed with the goal of demonstrating that compensation, incentives, and productivity are inseparably linked." (Author's abstract, IAB-Doku) ((en))

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  • Literaturhinweis

    Performance pay jobs and job satisfaction (2018)

    Ledic, Marko;

    Zitatform

    Ledic, Marko (2018): Performance pay jobs and job satisfaction. In: CESIfo Economic Studies, Jg. 64, H. 1, S. 78-102. DOI:10.1093/cesifo/ify008

    Abstract

    "In recent decades there have been a growing number of studies that investigated the effects of personal and job characteristics on the subjective well-being on the job. Besides, the empirical findings reveal that workers who are paid on the piece rates exert more effort and earn more than those workers paid an hourly salary. Since the possible effects of performance paying jobs on the well-being of workers stay hidden, we have tackled the following issue by providing the effects that the performance pay job schemes have on job satisfaction. We have used the Korean Labour and Income Panel Survey which allowed us to distinguish between the workers who are paid by performance and those who are paid by fixed rate. We have shown that workers in the performance pay job schemes have a higher subjective well-being on the job than workers who are using the non-performance pay job schemes. The following result holds true even after we have controlled for the level of earnings, attitudes towards risk, and other personal and job-related characteristics. Finally, we have exploited the information on the type of performance pay schemes to analyse how different performance pay schemes affect job satisfaction. The results have shown that workers who are employed on either individual or group or company performance pay job schemes are more satisfied on their job than workers who are paid by the fixed amount." (Author's abstract, IAB-Doku) ((en))

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  • Literaturhinweis

    The causal analysis of the development of the unemployment effect on life satisfaction (2018)

    Lerch, Nils;

    Zitatform

    Lerch, Nils (2018): The causal analysis of the development of the unemployment effect on life satisfaction. (SOEPpapers on multidisciplinary panel data research at DIW Berlin 991), Berlin, 51 S.

    Abstract

    "The long-term negative effects of unemployment, especially on subjective well-being, have been indicated by many studies. Therefore, unemployment and its effects on the individual life course must remain an important challenge for social policy. Many studies have focused on the cognitive component of subjective well-being, i.e., life satisfaction, and have analysed in particular its development during the unemployment period. The trajectory is usually characterized by the effects of anticipation, reaction and adaption. Studies have shown different findings regarding the shape of the effect development. The present study discusses the effect development in greater detail and analyses whether the development of the effect is different depending on unemployment experience using longitudinal data from the German Socio-Economic Panel (SOEP) and applying fixed effects regressions. The findings of this study support a non-linear effect development, which begins with the anticipation of unemployment. The trend can be described by a linear function and polynomials up to the fifth degree. The introduction of a model according to modern causal analysis and the interpretation of the dynamic development of the counterfactual outcomes are the secondary focuses of the study. A detailed discussion of causal assumptions and necessary control variables is needed to reveal the effect of unemployment on life satisfaction. The SOEP provides information about employment status on a monthly basis. This study shows possibilities for using this information for the construction of control groups and treatment groups and analyses with ideal episode patterns." (Author's abstract, IAB-Doku) ((en))

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  • Literaturhinweis

    Labor mismatches: Effects on wages and on job satisfaction in 17 OECD countries (2018)

    Mateos-Romero, Lucía; del Mar Salinas-Jiménez, María;

    Zitatform

    Mateos-Romero, Lucía & María del Mar Salinas-Jiménez (2018): Labor mismatches: Effects on wages and on job satisfaction in 17 OECD countries. In: Social indicators research, Jg. 140, H. 1, S. 369-391. DOI:10.1007/s11205-017-1830-y

    Abstract

    "This study analyzes the effects of labor mismatches on wages and on job satisfaction in seventeen OECD countries by distinguishing between educational mismatch and skills mismatch. Using data from PIAAC, the results suggest that whereas educational mismatch shows greater effects on wages, the effects of labor mismatch on job satisfaction are generally better explained by skills mismatches. Both phenomena appear to be relevant for understanding the economic effects of labor mismatch and suggest that educational mismatch is not an accurate proxy for skills mismatch, mainly when the non-monetary effects of labor mismatch are addressed." (Author's abstract, © Springer-Verlag) ((en))

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  • Literaturhinweis

    Work for passion or money? Variations in artists' labor supply (2017)

    Bille, Trine; Holm, Anders; Løyland, Knut;

    Zitatform

    Bille, Trine, Knut Løyland & Anders Holm (2017): Work for passion or money? Variations in artists' labor supply. In: Kyklos, Jg. 70, H. 3, S. 347-380. DOI:10.1111/kykl.12141

    Abstract

    "This paper assesses the relative impact of work for money or work for passion on Norwegian artists by examining artists' labor supply. Our contribution is twofold. The first is to test the work-preference model and the second is to investigate the impact of arts grants on artists' labor supply. The empirical specification draws two distinctions: between arts and non-arts income and between labor and non-labor income. Non-labor income is divided into three different sources: (1) spouse's income, (2) income from financial assets and social benefits, and (3) arts grants and subsidies. Our contribution adds to the literature by estimating the significance of these various income sources on the time allocated to arts work, non-arts work, and leisure. The results provide convincing evidence for the work-preference model, and ad hoc evidence shows that art grants have a significant positive effect on the supply of arts hours. This finding supports arts policy and shows the impact of art grants on artists' motivation to work on their arts. The causality of wages on supply is demonstrated by estimating the effects of wage shocks (grants) on arts labor supply using fixed-effect and difference-in-difference methods." (Author's abstract, Published by arrangement with John Wiley & Sons) ((en))

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  • Literaturhinweis

    Do minimum wages increase job satisfaction?: micro data evidence from the new German minimum wage (2017)

    Bossler, Mario ; Broszeit, Sandra;

    Zitatform

    Bossler, Mario & Sandra Broszeit (2017): Do minimum wages increase job satisfaction? Micro data evidence from the new German minimum wage. In: Labour, Jg. 31, H. 4, S. 480-493., 2017-02-10. DOI:10.1111/labr.12117

    Abstract

    "In Deutschland wurde am 1. Januar 2015 der gesetzliche Mindestlohn von EURO 8.50 pro Arbeitsstunde eingeführt. Mit einer Analyse von Differenzen-in-Differenzen schätzen wir den Effekt auf Outcomes von anhaltend Beschäftigten. Die Ergebnisse zeigen einen deutlichen absoluten Anstieg in der Entlohnungszufriedenheit von betroffenen Personen. Änderungen in der generellen Jobzufriedenheit sind weitestgehend durch den Anstieg in der Entlohnungszufriedenheit getrieben, sodass nur ein kleiner Effekt auf andere Dimensionen der Jobzufriedenheit bestehen bleibt. Effekte des Mindestlohns auf den Arbeitseinsatz und die Bleibebereitschaft zeigen sich nicht." (Autorenreferat, IAB-Doku)

    Beteiligte aus dem IAB

    Bossler, Mario ;
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  • Literaturhinweis

    Are you happy while you work? (2017)

    Bryson, Alex ; MacKerron, George;

    Zitatform

    Bryson, Alex & George MacKerron (2017): Are you happy while you work? In: The economic journal, Jg. 127, H. 599, S. 106-125. DOI:10.1111/ecoj.12269

    Abstract

    "Using a new data source permitting individuals to record their well-being via a smartphone, we explore within-person variance in individuals' well-being measured momentarily at random points in time. We ?nd paid work is ranked lower than any of the other 39 activities individuals can report engaging in, with the exception of being sick in bed. Precisely how unhappy one is while working varies signi?cantly with where you work; whether you are combining work with other activities; whether you are alone or with others; and the time of day or night you are working." (Author's abstract, IAB-Doku) ((en))

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  • Literaturhinweis

    Social comparisons of wage increases and job satisfaction (2017)

    Grund, Christian ; Rubin, Maike;

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    Grund, Christian & Maike Rubin (2017): Social comparisons of wage increases and job satisfaction. In: Applied Economics, Jg. 49, H. 14, S. 1345-1350. DOI:10.1080/00036846.2016.1217311

    Abstract

    "We combine status quo and social comparison considerations and investigate whether relative wage increases in the sense of differences between individual wage increases and wage increases of comparable employees are related to managers' job satisfaction. Using a panel data set of managers in the German chemical industry, we indeed find first evidence. The relation between relative wage increases and job satisfaction is relevant for managers with lower absolute wage levels in particular." (Author's abstract, IAB-Doku) ((en))

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  • Literaturhinweis

    Qualität der Arbeit in Europa: Eine empirische Analyse auf Basis des EWCS 2015 (2017)

    Hammermann, Andrea; Stettes, Oliver;

    Zitatform

    Hammermann, Andrea & Oliver Stettes (2017): Qualität der Arbeit in Europa. Eine empirische Analyse auf Basis des EWCS 2015. (IW-Report / Institut der Deutschen Wirtschaft Köln 2017,24), Köln, 46 S.

    Abstract

    "Die Arbeitszufriedenheit signalisiert, ob die Beschäftigten die Qualität des eigenen Arbeitsplatzes als gut einschätzen. Der Anteil der Arbeitnehmer in einem Land, die mit ihrer Arbeit zufrieden sind, ist damit ein Gradmesser für die Qualität der Arbeitsplätze in einer Volkswirtschaft insgesamt. Die Qualität der Arbeit ist vor diesem Hintergrund in der Europäischen Union und in den einzelnen Mitgliedstaaten hoch. Rund 86 Prozent der Arbeitnehmer in der Europäischen Union sind mit ihrem Beschäftigungsverhältnis zufrieden. In Deutschland sind es mit 88 Prozent etwas mehr. Dies entspricht dem Wert aus dem Jahr 2010. In vielen Ländern, insbesondere in Ostmitteleuropa, ist das Ausmaß der Arbeitszufriedenheit zwischen 2010 und 2015 von einem relativ niedrigen auf ein vergleichbares Niveau wie in Deutschland angestiegen. Für eine schleichende Verschlechterung der Qualität der Arbeit fehlt daher sowohl hierzulande als auch in der Europäischen Union insgesamt der empirische Beleg. Politischer Handlungsdruck existiert von dieser Seite nicht. Ökonometrische Schätzungen mit den Beschäftigtenstichproben für die Europäische Union und für Deutschland zeigen, dass die Wertschätzung und die Anerkennung, die in Geld, Aufstiegsperspektiven und Worten ausgedrückt werden, ein hohes Gewicht bei der Frage erhalten, ob ein Arbeitnehmer mit dem Job zufrieden ist. Eine ähnlich hohe Bedeutung fällt einem guten sozialen Umfeld am Arbeitsplatz zu. Die empirischen Befunde lassen zudem vermuten, dass vielerorts als eher belastend empfundene Arbeitsplatzmerkmale, die für sich genommen mit einer niedrigeren Arbeitszufriedenheit einhergehen, durch andere als unterstützend empfundene Arbeitsbedingungen kompensiert werden. Dadurch wird die Qualität der Arbeit von den Beschäftigten in diesen Fällen bei einer ganzheitlichen Betrachtung als gut wahrgenommen." (Autorenreferat, IAB-Doku)

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  • Literaturhinweis

    Arbeitsbedingungen als Ausdruck gesellschaftlicher Anerkennung Sozialer Arbeit (2017)

    Henn, Sarah; Lochner, Barbara; Meiner-Teubner, Christiane; Strunz, Eva;

    Zitatform

    Henn, Sarah, Barbara Lochner & Christiane Meiner-Teubner (2017): Arbeitsbedingungen als Ausdruck gesellschaftlicher Anerkennung Sozialer Arbeit. (Jugendhilfe und Sozialarbeit), Frankfurt am Main, 58 S.

    Abstract

    "Wie ist es um die Arbeitsbedingungen in der Sozialen Arbeit bestellt? Zu dieser Frage gab es bislang nur vereinzelte empirische Befunde. Im Projekt 'Arbeitsbedingungen als Ausdruck gesellschaftlicher Anerkennung Sozialer Arbeit' haben die Autorinnen in Kooperation mit der GEW und der Max-Traeger-Stiftung den Forschungsstand aufbereitet und um eigene Analysen der Daten des DGB-Index Gute Arbeit und des Mikrozensus erweitert. Erstmals wird so ein systematischer Überblick über die Arbeitsbedingungen von Sozialarbeiterinnen und Sozialarbeitern in Deutschland vorgelegt.
    Gegenstand der Untersuchung sind die drei Bereiche Anstellungsverhältnis (z. B. Einkommen, Sorge um die berufliche Zukunft), Belastungsmomente (z. B. Emotionale Anforderungen) sowie organisationale Rahmenbedingungen (z. B. Anteil der Verwaltungstätigkeit, Weiterbildungsmöglichkeiten). Dabei werden die Daten für die Beschäftigten in der Sozialen Arbeit mit denen der Erzieher_innen, Altenpfleger_innen sowie Lehrer_innen verglichen.
    Die Ergebnisse zeigen u.a., dass die Sorge um die berufliche Zukunft im Vergleich mit den anderen Berufsgruppen deutlich erhöht ist. Unter den Beschäftigten in Sozial- und Erziehungsberufen beträgt der Durchschnitt 16 Prozent, die sich sehr häufig oder oft Sorgen um die berufliche Zukunft machen. Bei den Sozialarbeiter_innen ist es indes beinah jede/r Dritte (28 Prozent). Deutlich erhöht ist auch der Wunsch, den Arbeitgeber zu wechseln. Jede/r vierte Sozialarbeiter_in würde dies tun, wenn sie/er die Möglichkeit hätte.
    Die Ergebnisse des Berichts lieferen vielfältige Informationen und Anstöße für die notwendige gesellschaftliche Debatte über die stärkere Anerkennung von sozialen Berufen." (Autorenreferat, IAB-Doku)

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  • Literaturhinweis

    Bedeutet hohe Arbeitszufriedenheit, dass die Arbeitsbedingungen gut sind? (2017)

    Hofbauer, Reinhard; Schwingsmehl, Michael;

    Zitatform

    Hofbauer, Reinhard & Michael Schwingsmehl (2017): Bedeutet hohe Arbeitszufriedenheit, dass die Arbeitsbedingungen gut sind? In: Momentum Quarterly, Jg. 6, H. 2, S. 85-106. DOI:10.15203/momentumquarterly.vol6.no2.p85-106

    Abstract

    "Die Qualität des Arbeitslebens ist eine wichtige Dimension der Lebensqualität und findet in vielen modernen Wohlfahrtsmaßen Berücksichtigung. Sowohl objektive als auch subjektive Indikatoren kommen bei der Messung der Arbeitsplatzqualität zur Anwendung. Anhand von Daten einer Bevölkerungsbefragung wird gezeigt, dass von hoher Arbeitszufriedenheit, die mittels Single-Item-Fragen gemessen wird, nicht einfach auf gute Arbeitsbedingungen geschlossen werden kann. Arbeitszufriedenheit erweist sich als komplexes Konstrukt, in dem Adaptions- und Vergleichsprozesse eine wichtige Rolle spielen." (Autorenreferat, IAB-Doku)

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  • Literaturhinweis

    Pay for performance and beyond (2017)

    Holmström, Bengt;

    Zitatform

    Holmström, Bengt (2017): Pay for performance and beyond. In: The American economic review, Jg. 107, H. 7, S. 1753-1777. DOI:10.1257/aer.107.7.1753

    Abstract

    "Incentives are often associated with narrow financial rewards such as bonuses or executive stock options. But in general such rewards are just a small part of the design of incentives. Properly designed incentive systems have to take into account the full portfolio of activities that the agent can engage in, the array of instruments, many nonfinancial, that are available to influence individuals and consider the factors that motivate them in different settings. Thinking about incentives as a system of interacting instruments and influences has been a major advance in the economics of incentives in recent years. In this lecture I will describe the path from pay for performance to the broader view of incentive systems." (Author's abstract, IAB-Doku) ((en))

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  • Literaturhinweis

    Performance appraisals and job satisfaction (2017)

    Kampkötter, Patrick ;

    Zitatform

    Kampkötter, Patrick (2017): Performance appraisals and job satisfaction. In: The international journal of human resource management, Jg. 28, H. 5, S. 750-774. DOI:10.1080/09585192.2015.1109538

    Abstract

    "The research in this article is focused on formal performance appraisals (PA), one of the most important human resource management practices in firms. In detail, the study analyzes the effect of PAs on employees' overall job satisfaction. We are able to differentiate between appraisals that are linked to monetary outcomes, such as bonus payments and promotions, and appraisals that have no monetary consequences. Building on a representative, longitudinal sample of around 10,500 German employees, we apply fixed effects regressions that allow us to more closely estimate the causal effect of appraisals on job satisfaction compared to previous cross-sectional studies. We find a significantly positive effect of PAs on job satisfaction, which is primarily driven by appraisals linked to monetary outcomes. The results demonstrate that PAs linked to monetary outcomes are a powerful HR management tool that is appreciated by employees. Furthermore, we explore the moderating effects of personality traits (Big Five, locus of control) on the relationship between PAs and job satisfaction. The results show that if tangible benefits cannot be provided or are not tied to the assessment procedure, the use of appraisals with no monetary consequences can be detrimental for open-minded and self-determined employees, as appraisals could then potentially raise expectations that are not fulfilled. Theoretical and practical implications of these results are discussed." (Author's abstract, IAB-Doku) ((en))

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